Billabong Zoo is delighted to welcome you back!
We are looking forward to welcoming you to our zoo to experience a wonderful day out connecting with our wonderful wildlife. In line with government regulations, we have made a few changes to ensure that you have a safe and enjoyable day out. We are proudly COVID safe.
Restrictions
If you have any cold or flu-like symptoms, a fever or have been asked to self-isolate; please do not visit our zoo until you have received clearance by a medical professional.
Ticket Sales
We would recommend that you buy your tickets online prior to arrival, however, you can still buy your tickets at our front desk. Due to government rules and regulations, we are required to ask you to provide your name and contact phone number on entry to the zoo.
No Capacity Limitations
As we are an open-air facility, there are no capacity limitations. However, all patrons must comply to COVID-19 restrictions that will be explained on entry to the zoo.
Around the Zoo
Please follow instructions and signage to help you comply with the 1.5 metres physical distancing measures in place.
For your safety we have set up sanitising stations around our zoo as well as the usual hand washing facilities available.
In restricted areas, numbers will be minimised.
Meet the keeper
For your enjoyment, we have Zoo Keeper presentation videos available via QR codes at some of our exhibits. Our Zoo Keepers around the zoo are happy to help with impromptu questions about our wonderful wildlife throughout the day. Please note that our usual group presentations are currently unavailable.
Personal Animal Encounters
Please note that bookings are essential on all our personal animal encounters.
The Meeting Point Cafe
Our Café is open from 9am to 2.00pm with a delicious new menu available for you to choose from. Take-away is also available. We are complying with all COVID-19 restrictions.
